2019 Update

Island Market Update

Brief description of the project and goal
This winter we will be updating several key areas of the store including the deli, bakery, coffee bar area along with the front end.  To make the changes necessary we are changing the front of the store to offer a new seating along with more space surrounding the checkout for better flow.  The goal of this project is to create an easier shopping experience and increase our prepared food offerings and space to sit and enjoy your meal.

Q & A
Every day we get requests and feedback from customers and employees about ways to improve both the shopping experience and employee experience.  Here are some of the ideas and solutions:

  • Provide more options in the deli that are healthy and made in house.
    • We are adding new ovens and cook tops to give our cooks more options to prepare food in house and investing in our kitchen staff with a new training program.
  • Make the lines go faster during busy times.
    • We are adding a belt system to our registers to increase the speed at checkout and allow us to get new smaller shopping carts with customer unload.
  • It’s too crowed near the registers when it’s busy and makes it hard to shop.
    • We are moving the registers closer to the front of the store to allow more room between the aisle and registers as well as a new register layout that adds several lanes for busy times. We will also have more quick check registers to support coffee and deli purchases.
  • It’s too cold in the store during the winter.
    • We are working with an architect to design the front entry to reduce the amount of cold air that leaks into the store as well as adding fans to push warm air down from the ceiling.
  • There isn’t enough space to sit and have lunch in the deli.
    • There will be a new seating area in the front of the store that will be dedicated to enjoying your meal with twice the seating as we have today plus more options outside when the weather is nice.
  • PLEASE get the smaller shopping carts.
    • The additional space, new style of register will allow us to utilize smaller shopping cart as well as a larger option for the big shops.

We will be updating the community on all things related to the project on this page.

Sincerely,
Jacob and Jason Linnes

 

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